Subscribe To A Letterbox Vibe

Subscription FAQs

Q: When do I get charged for my subscription?

A: You will only pay for your first delivery today.  For each subsequent delivery we will automatically take the money 3 days before delivery.  This gives us time to contact you if for example your card has expired.

Q: How do I cancel my subscription?

A: You can cancel your subscription at any time.  Simply call us and we will cancel your subscription for you.

Q: What happens when I go on holiday?

A: You can pause your subscription at any time.  Simply call us and you can pause your subscription and let us know when you would like it to resume.

Q: When will my flowers be delivered?

A: When you click the 'buy' button you will be asked for your first delivery date.  Each subsequent delivery will be on the same day of the week every week / 2 weeks / 4 weeks depending upon the frequency of the subscription you select.  If you would like to change the delivery date then please call us.

Q: Can I order a subscription for someone else?

A: Yes.  During the checkout you will be asked where you want the flowers delivering.

Q: Are the flowers in a box and posted through my letter box?

A: No!  Your flowers are arranged by us and hand delivered by us.  All you have to do is to enjoy your flowers.